This Privacy Policy explains how SM Candle Studio ("we" or "the Site") collects, uses, and shares your Personal Information when you visit our website or make a purchase.

SM Candle Studio

Address: 48 Henson Close, Leicestershire, LE8 6PJ

Phone: 07762185101

E-mail: sandra@smcandlestudio.co.uk

Collecting Personal Information

When you use our website, we collect certain information, such as:

Device Information:

We collect data like your web browser version, IP address, time zone, and more. This helps us make sure our website works well for you and allows us to analyze how people use our site. This information is gathered automatically through cookies, log files, web beacons, and similar technologies.

Order Information:

When you make a purchase, we collect your name, billing and shipping address, payment details (like credit card numbers), email address, and phone number. This information helps us process your order, arrange shipping, and provide customer support.

Customer Support Information:

If you contact us for support, we may collect additional information to assist you.

Sharing Personal Information

We may share your Personal Information with service providers to provide our services, comply with laws, or protect our rights. For example:

• We use Shopify to run our online store.
• We may share information when required by law.

Behavioral Advertising

We may use your Personal Information to provide you with personalized advertisements and marketing communications that we believe may interest you.

Using Personal Information

We use your Personal Information to offer products, process payments, fulfill orders, and keep you updated on our offerings.

Your Rights

If you're in the European Economic Area (EEA) or California, you have certain rights regarding your Personal Information. You can:

• Access the information we have about you.
• Request corrections or updates to your information.
• Ask us to delete your information.
• Object to automated decision-making.

Cookies

Cookies are small pieces of data that improve your browsing experience. We use cookies for various purposes, including making our website more user-friendly.

Do Not Track

Our website doesn't change its practices in response to "Do Not Track" signals.

Changes to This Policy

We may update this Privacy Policy for operational, legal, or regulatory reasons.

Contact Us

If you have questions or concerns about our privacy practices or want to make a complaint, please contact us:

• Email: sandra@smcandlestudio.co.uk
• Mail: 48 Henson Close, Leicestershire, LE8 6PJ, United Kingdom

Last Updated: 28/9/2023

If you're not satisfied with our response, you can contact your local data protection authority or ours.